Customer service is an integral part of business. It’s the part we must not neglect because when we ignore our customers, we risk the success of our business. Whether you’re just starting out or a seasoned business owner, it never hurts to remember the importance of your customers. After all, you wouldn’t be around if it weren’t for them.
For a little inspiration, here are 17 customer service quotes every business should live by:
#1
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so.”
– Mahatma Gandhi
#2
“Your most unhappy customers are your greatest source of learning.”
– Bill Gates
#3
“We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.”
– Jeff Bezos
#4
“Know what your customers want most and what your company does best. Focus on where those two meet.”
– Kevin Stirtz
#5
“Make the customer the hero of your story.”
– Ann Handley
#6
“Don’t find customers for your products, find products for your customers.”
– Seth Godin
#7
“Be genuine. Be remarkable. Be worth connecting with.”
– Seth Godin
#8
“Do what you do so well that they will want to see it again and bring their friends.”
– Walt Disney
#9
“Stop selling. Start helping.”
– Zig Ziglar
#10
“There are no traffic jams along the extra mile.”
– Roger Staubach
#11
“Get closer than ever to your customers. So close, in fact, that you tell them what they need well before they realize it themselves.”
– Steve Jobs
#12
“Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.”
– Donald Porter
#13
“The customer’s perception is your reality.”
– Kate Zabriskie
#14
“Customer service is not a department, it’s everyone’s job.”
– Anonymous
#15
“Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.”
– Kevin Stirtz
#16
“If you make a sale, you can make a living. If you make an investment of time and good service, you can make a fortune.”
– Jim Rohn
#17
“Make every interaction count, even the small ones. They are all relevant.”
– Shep Hyken
